Refund policy
If your product arrives damaged, you qualify for a replacement. We'll swiftly replace it with a brand new one for you.
All sales are final and products are non-returnable. Under no condition will a refund or replacement be provided for any defect-free product, on the basis of look & feel or minor differences in shades, colours or materials. Incase there is a refund we will revert back the amount in 7-10 business days to the your bank account. we do not have any cancellation of products available, in case of any defect you can directly reach out to customer care and request for a new product
We offer free replacement in case the product has any manufacturing defects or damage. Please report the issue to us with images and video proof of defect and mention your order ID. Send us an email at support@theboo.store We will provide a replacement at no extra cost, provided the reasons are genuine and proved after investigation.
Please ensure product is unused, in the same condition as received, in the original packaging and includes all items shipped in our package. Item needs to have the receipt or proof of purchase.
The original item will be arranged to be sent back to us. Upon receipt, the original item shall be inspected for damage and defect, and replacement shall be issued post inspection by us. In a case where no defect is found, to and from courier charges shall be liable to be paid by customer for sending replacement.